Customer Service Temp to Hire – must have good phone, and computer experience. Call Center and Multitasking. SAP Experience is a huge plus - Must be Comfortable with email and Chat going at the same time.

We are looking for Sharp Professionals

Experience with inbound/outbound high call volume

Computer Savvy and comfortable with working in a CRM

Multitasker and quality customer service communication skills (Verbal and Written)

Monday – Friday 8-5

$18-20 hr doe and stability

Duties:

* Attracts potential customers by answering product and service questions; suggesting information about other products and services.

*Using phone/email/chat to communicate.

* Opens customer accounts by recording account information.

* Maintains customer records by updating account information.

* Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

* Maintains financial accounts by processing customer adjustments.

* Recommends potential products or services to management by collecting customer information and analyzing customer needs.

* Prepares product or service reports by collecting and analyzing customer information.

* Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications:

Customer Service, Phone Skills, Email Skills, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Resolving Conflict, Analyzing Information, Multi-tasking, etc.

Benefits:

Health insurance - employer contributes $375 credit

Dental insurance

Vision insurance

Paid Time Off: 6 days (48 hours) of PTO. An additional 5 days (40 hours) is granted on 1 year anniversary.

Company match 401(k) eligible at 1 year

Paid holidays