Cash Application Clerk
Cash Applications Specialist responsible for posting high volumes of cash receipts to customer accounts, many of which involve complex, high-activity transactions. This role requires an experienced professional who can work independently and make informed decisions based on customer account history. Proficiency in Microsoft Excel is essential, and the candidate must be able to use the application without guidance.
This job is in the Accounting family (Department), which includes positions the duties of which are to advise on, administer, supervise, or perform professional, technical, or related clerical work of an accounting, budget administration, related financial management, or similar nature. The position plays a crucial role in the financial operations of the
company. It requires an enthusiastic, self-motivated, reliable individual who works well with high volume data in a team
environment.
· Process customer payments to account including ACH/wires, credit cards and checks in a timely and accurate manner.
· Review and process payment data from third-party partners.
· Resolve all payment issues and discrepancies.
· Reconcile remittances to customer accounts.
· Investigate and resolve all unapplied cash issues.
· Resolve deduction and all reconciling issues on customer accounts.
· Balance daily cash payments posted with the bank.
· Follow-up on customer requests for invoice copies, proof of delivery and any other issues to help facilitate collection.
· Responsible for providing accounting and clerical support to the accounting department/function.
· Completes routine daily entries for key financial transactions as directed.
· Responsible for filing accounting documents and maintaining their confidentiality and security.
· Assists with account reconciliation in a timely manner.
· Assists with checking figures, postings, and documents for correct entry, mathematical accuracy, and proper general ledger coding.
· Assists with review of receipts for appropriate documentation and approval.
· Supports research of discrepancies and/or supporting documentation as appropriate.
· Retrieves files and payment information as appropriate for audits, reviews, and accounting personnel.
· Assists with preparation of documents/records for review, duplication, and distribution as appropriate.
· Assists with inquiries in a timely and professional manner.
· Assists with maintaining compliance with company policies, accounting procedures and internal controls.
Interface regularly with others within the department and accounting, clerical and operations personnel in other
· 2 or more years of relevant experience or any equivalent combination of education and experience that provides the required knowledge, skills, and abilities.
· High School diploma/GED required.
· Associates Degree in Accounting preferred.
· Knowledge of administrative and clerical procedures such as word processing, managing files and records, and other office procedures and terminology.
· Strong computer proficiency and working knowledge of Microsoft applications (particularly, Microsoft Excel and Word).
· Efficient, well organized and detail oriented.
· High level of interpersonal skills and ability to initiate and maintain cooperative relationships with co-workers.
· Excellent written and oral communication skills.
Ability to multitask efficiently and prioritize work.