Staffing Resources

Collections

Buford, GA 30518 | TempToFT

Post Date: 08/07/2018 Job ID: 1775836 Industry: None Pay Rate: $16.00/hour
Collection Specialist 8: 00 5: 00 with one late night 10: 00 7: 00 Must be able to pass a credit, criminal and drug test
For collections there is a performance bonus but it s not guaranteed

Responsibilities:

Interacts with client s Accounts Payable Department regarding status of payments
Identifies areas of concern and provides effective problem resolution in respect to customers account
Provides customer service in respect to collection issues by means of account analysis and resolution of discrepancies and short payments.
Responsible for monitoring and maintaining assigned accounts including but not limited to high volume customer calls, review of account adjustments and submittal of small balance write offs
Accountable for reducing delinquency for assigned accounts
Tracks progress of accounts and updates via company ERP system and call center platform
Perform other assigned tasks and duties necessary to support the Accounts Receivable Department


Qualifications:

2-Years minimum Collections experience Business to Business
Previous experience in customer interaction
Strong attention to detail, goal oriented
Experience with Excel and Outlook a must
Excellent written and verbal communication
Ability to prioritize and manage multiple responsibilities
Accounts Receivable knowledge/experience a plus
Strong analytical skills and reasoning capabilities

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