Staffing Resources

Customer Service

Suwanee, GA 30024

Posted: 10/07/2020 Employment Type: Temp Industry: None Job Number: 1911788 Pay Rate: $15.00/hour

Job Description

The following bullet points are an overview of the main responsibilities of the receptionist. They can be added to at the discretion of the Administrative Services Manager or President to include other projects and/or directives.

Answer the telephone in a professional, pleasant and timely manner. This will include routing calls to proper department. It will also include screening calls and announcing callers to prospective departments.

Responsible for outgoing mail to insure proper postage and/or shipping documents are properly filled out and complete.
Completing customer correspondence such as welcome letters, collection letters, and cancellation letters.
Assist in mailings and preparation of various customer forms, letters and correspondence as directed.
Scan documents to Customer accounts in MKMS software.
Be trained and have the ability to enter prospects into computer database.
Has working knowledge of Microsoft Office (MS Word & MS Excel)
Assemble shipping boxes for Customer yard signs and small shipments.
Maintain Customer Lobby and Reception area.

This position reports to and takes work direction from the Controller/Administrative Services Manager.

The dress code for this position is conservative business casual.

10: 00-7: 00

Pay- $15.00

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