This role would serve as the primary point of contact for many of our customers and would play a key role in supporting our outside sales team by scheduling appointments, handling phone calls and assisting with order entry.

$45,000 – $50,000 annual salary

Position Overview:

We are a small, team-oriented office seeking a reliable and professional Customer Service & Sales Support Coordinator. This role serves as a primary point of contact for many of our customers and plays a key role in supporting our outside sales team by scheduling appointments, handling inbound calls, and assisting with order entry.

Key Responsibilities:

· Make outbound calls to prospective customers to introduce our services and schedule appointments for the sales team

· Answer incoming phone calls in a professional and friendly manner

· Coordinate and manage appointment scheduling for outside sales representatives

· Enter and process customer orders accurately and efficiently

· Maintain organized records of customer interactions, updates, and follow-ups

· Provide general administrative support to the office as needed

Qualifications:

· Strong verbal communication skills with a confident and professional phone presence

· Excellent organizational skills and strong attention to detail

· Comfortable making outbound calls and engaging with new customers

· Basic computer skills (data entry, email, CRM systems a plus)

· Ability to multitask and prioritize in a small office environment

· Previous customer service or administrative experience preferred

What We're Looking For:

· A dependable, positive, and proactive team member

· A self-starter who can work independently while also collaborating with others

· Someone who represents our company professionally in all customer interactions

Schedule:

· Monday — Friday, 8:00 AM - 5:00 PM

Compensation & Benefits:

· $45,000 -$50,000 annual salary

· Employer-paid medical, dental, and vision insurance for employee

· Life insurance, short-term disability (STD), and long-term disability (LTD) coverage

· Retirement plan with employer match up to 4% (eligible after 6 months of employment)

· 15 days PTO accrued throughout the year

· 5 paid sick days annually

 Receptionist

The following bullet points are an overview of the main responsibilities of the receptionist. They can be added to at the discretion of the Manager or President to include other projects and/or directives.

• Answer the telephone in a professional, pleasant and timely manner. This will include routing calls to proper department. It will also include screening calls and announcing callers to prospective departments.

• Responsible for outgoing mail to insure proper postage and/or shipping documents are properly filled out and complete.

• Completing customer correspondence such as welcome letters, collection letters, and cancellation letters.

• Assist in mailings and preparation of various customer forms, letters and correspondence as directed.

• Scan documents to Customer accounts in MKMS software.

• Be trained and have the ability to enter prospects into computer database.

• Has working knowledge of Microsoft Office (MS Word & MS Excel)

• Assemble shipping boxes for Customer yard signs and small shipments.

• Maintain Customer Lobby and Reception area.

Temp to Hire – Benefits when you go permanent.

Monday - Friday 8:00-5:00

$18.00

Need to be able to pass a criminal, credit and drug test.

Pay: $53,000.00 - $57,000.00 per year

Job description:

Account Manager / Inside Sales Representative

Base Salary: $53,000–$57,000 annually (based on experience)
Commission: Average monthly commissions ranging from $300–$2,500+
Work Environment: Professional

About the Role

We’re looking for a motivated and driven Account Manager / Inside Sales Representative to join our growing team. This role is ideal for someone who thrives in a structured, fast-paced sales environment and values consistency, accountability, and clear expectations.

In this position, you’ll work with a provided exhibitor call list to sell exhibit flooring and I&D (installation and dismantle) labor for trade shows and events. You’ll play a key role in helping exhibitors prepare for successful shows while building strong, long-term customer relationships.

If you enjoy a steady sales rhythm, measurable goals, and the opportunity to earn commission on top of a competitive base salary, this could be a great fit.

What You’ll Do

• Make 50–75 outbound sales calls per day using a provided exhibitor call list

• Maintain consistent daily sales activity, including calls, emails, follow-ups, and quote preparation

• Build and develop relationships with new prospects while growing and managing existing accounts

• Identify customer needs and recommend the right products and services

• Close sales efficiently via phone and email

• Prepare quotes, send required documentation, and follow up on all open opportunities

• Accurately log call activity and customer details in internal systems

• Complete daily end-of-day reports and update sales tracking tools

• Meet or exceed individual and show-specific sales goals

What We’re Looking For

• Strong time management skills and the ability to stay focused in a structured environment

• Professional, organized, and detail-oriented approach to daily responsibilities

• Comfort working toward clear performance metrics and expectations

• A positive, reliable team player who takes ownership of their results

Qualifications

• High school diploma or equivalent required

• 1–3 years of inside sales, telemarketing, or sales experience (trade show or event experience is a plus)

• Comfortable making a high volume of outbound calls

• Confident phone presence with clear, friendly, and professional communication

• Highly organized with excellent attention to detail

• Proficient in Microsoft Office; Excel experience is important, including working within spreadsheets for tracking and reporting

Benefits & PerksPaid Time Off (Accrued)

• 6 months–1 year: 40 hours (10 hours per quarter from hire date)

• 1–3 years: 80 hours annually (20 hours per quarter)

• 4–5 years: 104 hours annually (26 hours per quarter)

• 6+ years: 144 hours annually (36 hours per quarter)

Health & Retirement

• Medical insurance: Employee contributes $140 per pay period; company covers the remainder

• Dental and vision insurance available (employee-paid)

• 401(k) Safe Harbor plan available after 90 days with company match up to 6%

Benefits:

• 401(k) matching

• Dental insurance

• Health insurance

• Paid time off

• Vision insurance

Work Location: In person

What You’ll Do:

• Track and analyze spend by department and category

• Create, manage, and stay within purchasing budgets

• Manage and approve inventory requests including warehouse and office supply needs

• Research, source, and purchase electronic components, boards, motors, drives, and related parts

• Identify, evaluate, and onboard new suppliers when needed

• Negotiate pricing, lead times, and terms with vendors to control costs

• Manage supplier relationships and performance (quality, delivery, pricing)

• Create, manage, and stay within purchasing budgets

• Work closely with technicians, operations, and management to forecast part needs

• Maintain accurate purchasing records and documentation

• Resolve supplier issues, backorders, and shortages

• Support cost-reduction and continuous improvement initiatives

Required Qualifications:

• Bachelor’s Degree in Business, Supply Chain Management, Finance or Economics

• Minimum 5 years experience in procurement, sourcing, purchasing, or supply chain

Preferred Skills / Experience:

• Experience sourcing hard-to-find or obsolete parts (industrial or electronic a plus)

• Strong research and problem-solving skills

• Comfortable negotiating with vendors and suppliers

• Organized, detail-oriented, and budget-conscious

• Strong Excel and basic reporting skills

• Ability to work in-office and collaborate with technical and operations teams

• Professional communication skills (email, phone, vendor management)

• Familiarity with ERP systems (SAP Business One a plus)

Location Requirement:
This is an in-office position in Buford, GA, Monday through Friday

Residential Real Estate Closing Firm in Atlanta, GA is looking to add a Pre-Closer to their team. Will Train !!!

Primary responsibility is administrative tasks prior to a real estate closing - taxes, payoffs, data entry, sending/requesting/uploading documents.

1-2 years office experience

Basic computer and phone skills

Ability to use basic Microsoft Office - Outlook, Word

Must have professional demeanor, friendly, good customer service skills

Fast learner, trainable

Experience as a pre-closer is a PLUS, experience with SoftPro Real Estate Closing & Title Software, or other related software is a PLUS - will train

Monday-Friday 9AM-5PM

$16- Temp to Perm

128 hours PTO/year (accrued), 401K, Healthcare ($265/month paid by employer), Dental, Vision.

Cash Applications Specialist responsible for posting high volumes of cash receipts to customer accounts, many of which involve complex, high-activity transactions. This role requires an experienced professional who can work independently and make informed decisions based on customer account history. Proficiency in Microsoft Excel is essential, and the candidate must be able to use the application without guidance.

This job is in the Accounting family (Department), which includes positions the duties of which are to advise on, administer, supervise, or perform professional, technical, or related clerical work of an accounting, budget administration, related financial management, or similar nature. The position plays a crucial role in the financial operations of the

company. It requires an enthusiastic, self-motivated, reliable individual who works well with high volume data in a team

environment.

· Process customer payments to account including ACH/wires, credit cards and checks in a timely and accurate manner.

· Review and process payment data from third-party partners.

· Resolve all payment issues and discrepancies.

· Reconcile remittances to customer accounts.

· Investigate and resolve all unapplied cash issues.

· Resolve deduction and all reconciling issues on customer accounts.

· Balance daily cash payments posted with the bank.

· Follow-up on customer requests for invoice copies, proof of delivery and any other issues to help facilitate collection.

· Responsible for providing accounting and clerical support to the accounting department/function.

· Completes routine daily entries for key financial transactions as directed.

· Responsible for filing accounting documents and maintaining their confidentiality and security.

· Assists with account reconciliation in a timely manner.

· Assists with checking figures, postings, and documents for correct entry, mathematical accuracy, and proper general ledger coding.

· Assists with review of receipts for appropriate documentation and approval.

· Supports research of discrepancies and/or supporting documentation as appropriate.

· Retrieves files and payment information as appropriate for audits, reviews, and accounting personnel.

· Assists with preparation of documents/records for review, duplication, and distribution as appropriate.

· Assists with inquiries in a timely and professional manner.

· Assists with maintaining compliance with company policies, accounting procedures and internal controls.

Interface regularly with others within the department and accounting, clerical and operations personnel in other

· 2 or more years of relevant experience or any equivalent combination of education and experience that provides the required knowledge, skills, and abilities.

· High School diploma/GED required.

· Associates Degree in Accounting preferred.

· Knowledge of administrative and clerical procedures such as word processing, managing files and records, and other office procedures and terminology.

· Strong computer proficiency and working knowledge of Microsoft applications (particularly, Microsoft Excel and Word).

· Efficient, well organized and detail oriented.

· High level of interpersonal skills and ability to initiate and maintain cooperative relationships with co-workers.

· Excellent written and oral communication skills.

Ability to multitask efficiently and prioritize work.

APPROVALS Collections Caller Location: Buford, Georgia

Collections / Approvals Caller –

•High volume outbound calls daily

• Ability to pivot between collections and approvals

• Minimum of 1 year of high-volume outbound collections experience

Temp-to-Hire Pay Range: $18–$20 per hour (or more based on experience)

Schedule: Monday – Friday, 8:00 a.m. – 5:00 p.m. Account Collections and Customer Servicing**

o Make 60-80 calls daily to customers regarding payment status of outstanding invoices

• Ensure the aging report is adequately contacted to maintain contacts with any outstanding account balances

o Provide customers with copies of invoices, documents as needed

o Facilitate payments from customers, including taking credit card information, providing bank/ACH information or remit to information

o Document customer interactions and collections efforts to maintain an effective record of collection attempts

o Serve as an advocate for our customer account service needs while proving the company’s value to the customer

o Address and resolve service/shipping/quality/warranty issues and questions

• Enter warranty RMAs as needed, addressing customer’s concerns with warranties

• Enter credit request activities to be sent through the credit review process with GM/Operations manager review

o Communicate to customer the value of our services, demonstrate our ability to respond to customer’s needs, that differentiate us from competitors

o Overcome any servicing objections and obstacles to continue the payment cycle

o Build long-term relationships with our customers to enhance retention

o Engage appropriate resources in order to address customer’s needs

• Back up Accounting Associate functions (cross trained upon successful competency in system and account collections functions), may include:

o Customer invoicing

o Credit card and check processing

o Customer requests for vendor set up

o AP vendor invoice processing

•

Inside Sales/ Call Center -Drive to be on the phone

Telemarketing background seem to do well.

Must have pretty good job stability

• $20.00-30.00 per hour and up (depending on experience)

• Schedule: 8:00 AM – 5:00 PM

• Monday – Friday

• Company-issued cell phone

• Required to make 80-100 daily (high call volume environment)

• Paid training

• Uncapped bonuses, incentives, and commission brackets

The software we work out of are SAP and SalesTool

The average sales person can expect to make 60-65K their first year.

Outbound calls

Bonus structure per month

2% on all net repairs

Bonus Goals

Residential Real Estate Closing Firm in Duluth, GA is looking to add a Pre-Closer to their team. Will Train !!!

Primary responsibility is administrative tasks prior to a real estate closing - taxes, payoffs, data entry, sending/requesting/uploading documents.

1-2 years office experience

Basic computer and phone skills

Ability to use basic Microsoft Office - Outlook, Word

Must have professional demeanor, friendly, good customer service skills

Fast learner, trainable

Experience as a pre-closer is a PLUS, experience with SoftPro Real Estate Closing & Title Software, or other related software is a PLUS - will train

Monday-Friday 9AM-5PM

$15 - Temp to Perm

128 hours PTO/year (accrued), 401K, Healthcare ($265/month paid by employer), Dental, Vision.

We are seeking a Manager of Customer Experience for a leading Third-Party Administrator in Alpharetta, GA. The ideal candidate will be focuses on service performance across call center activities, claims servicing, and client engagement activities. This candidate will be service driven and manage industry leading service levels for all stakeholders serviced by our company. This is challenging role with immense career potential for candidates who are committed to growing our company while providing best in class service.

Core Job Responsibilities & Requirements

• The Manager of Customer Experience will lead the Contact Center team in delivering consistent customer experiences across phone, email, chat, and text communications.

• The job responsibilities also include managing client service relationships, which includes escalation management, regular performance reporting, and issue resolution within committed timeframes.

• This person will be responsible for daily operations, digital servicing performance, technology utilization, staff development, service metrics, and regulatory compliance

• Additionally, this person will partner with claims operations to ensure consistent service performance from the call center through claims administration and processing.

Key Responsibilities:

• Analyze workflows to identify and implement process improvements across all communication channels

• Ensure alignment with corporate and client goals

• Develop, adapt, and implement processes to support client and team needs, including escalations, and client management

• Lead and support management staff through coaching, guidance, and training

• Monitor dashboards and workload to ensure timely completion; adjust staffing as needed

• Track team productivity and partner with supervisors to address performance gaps

• Participate in client meetings to discuss processes and billing matters

• Evaluate process flows and operational efficiency

• Oversee daily activities of direct reports

• Assess workload across divisions to determine resource needs

• Forecast staffing needs based on current and projected client volume

• Set priorities and provide direction on workflow and task management

• Monitor KPIs and address performance issues through coaching and corrective action

• Support additional projects and responsibilities as assigned

Education & Experience:

• Bachelor’s degree or equivalent experience

• 4–7 years of experience in a business environment, including team management

• Experience working with systems and operational software

• Proven ability to lead, coach, and develop high-performing teams

• Strong collaboration and communication skills across diverse groups

• Ability to prioritize effectively and drive execution of key initiatives

• High level of integrity, professionalism, and accountability

• Proficiency in Office 365 applications, Salesforce - preferred but not required, and telephone systems

• Ability to handle confidential information with discretion

Hours from 9:00 a.m. to 2:00 p.m. or 2:30 p.m. Monday through Friday. More hours available with business needs during September, October, February, March, and April (our “busy seasons”).

The starting pay rate @ $15.00

Greet and welcome visitors, clients, and vendors in a professional and friendly manner

• Answer, screen, and direct incoming phone calls promptly and accurately

• Manage front desk operations, ensuring a clean, organized, and presentable reception and conference room areas

• Schedule and confirm, meetings, and conference room bookings

• Handle incoming and outgoing mail, packages, and deliveries

• Provide general administrative support such as data entry, filing, scanning, and document preparation

• Maintain office supplies inventory and coordinate reordering as needed

• Assist with basic customer inquiries and direct requests to the appropriate department individual

• Ensure accurate recordkeeping and update internal systems as required

• Support team members with miscellaneous clerical tasks and special projects as assigned

• Must be proficient in computer use, including Microsoft Word, Outlook, Excel (basic to intermediate), typing 40 WPM minimum, and data entry

9-5 M- F

We are looking for customer service professionals who want to help our members, providers, and other healthcare advocates. You will provide personalized and company-based practices to deliver solutions and answers to questions that relate to our healthcare products and solutions. The ideal candidate will have a commitment to service and providing a best-in-class experience for all callers.

Customer Service Representatives are responsible for providing expertise and customer service support to members, customers, and / or providers; providing direct phone-based customer interaction to answer and resolve a wide variety of inquiries.

Primary Responsibilities:

• Respond to and resolve customer service inquiries and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility, claims and correspondence

• Assist customers in website navigation and self-service options for their health plan

• Own a problem through to resolution on behalf of a member in real time or through comprehensive and timely follow-up

• Escalate member and provider issues to appropriate team members, as defined by our procedures

• Provide education and status on previously submitted pre-authorizations or pre-determination requests

• Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance

• Proficient problem-solving skills

• Proficient in translating healthcare-related terminology and complex processes into simple, step-by-step instructions customers can understand and act upon

• Flexibility to customize approach to meet all types of member communication styles and personalities

• Proficient conflict management skills to include ability to resolve issues and demonstrating personal resilience

• Ability to work without constant direction from management

• Basic tasks are completed without review by others

Requirements

To be considered for this position, applicants need to meet the qualifications listed in this post.

Required Qualifications:

• High School Diploma / GED (or higher)

• 1+ years of Customer Service experience

• Ability to successfully complete the company training program within the required timeframe

• Ability to work regularly scheduled shifts within our hours of operation, where lunches and breaks are scheduled, with the flexibility to adjust daily schedule, and work overtime and / or weekends, as needed

Preferred Qualifications:

• Associate’s degree (or higher)

• Health care experience

75% Travel at a moments notice, could be anywhere. Carolinas, Georgia Florida, anywhere we are National. all Travel expenses are covered, per diem. Traveling to disaster sites to create billing and estimates from the field. If not busy, it would be a report to the office position in Suwanee.

Field Invoicing and Auditing Clerk

Position: Full-time, salary

Location: Suwanee, GA (on-site)

Travel: Yes (as needed) 75%

Compensation: $68,000.00

A Field Invoicing and Auditing Clerk plays a key role for our operations division in ensuring accurate financial documentation, billing, and contract compliance. Often within our industry where field operations generate invoices, a Field Invoicing and Auditing Clerk is on-site and works closely with the project management team and reports to the Director of Operations.

Here's a detailed breakdown of the roles and responsibilities:

1. Invoicing Responsibilities

· Prepare and Issue Invoices: Generate invoices based on field provided documents, third-party invoices, and field purchase receipts.

· Verify Billing Information: Check customer details, contract terms, and rate sheet pricing before issuing invoices.

· Coordinate with Field Staff: Confirm services rendered, materials used, and hours worked to ensure accurate billing.

· Track Payment Status: Monitor outstanding invoices and follow up with clients or the accounts receivable team.

· Adjust or Correct Invoices: Handle discrepancies, apply credits, or issue corrected invoices when necessary.

2. Auditing Responsibilities

· Review Field Records: Audit field reports such as the timesheets, materials usage forms, and service logs for completeness and accuracy.

· Correspondence: Ensure and validate invoice reviews by insurance carrier’s building consultants with additional information or documentation requests. Prepare and provide to the Project Coordinator and Director of Operations for approvals.

· Detect Errors: Identify inconsistencies, overbilling, or missing documentation and report them to project management.

· Prepare Audit Reports: Document findings and provide recommendations for corrective action.

1

Field Invoicing and Auditing Clerk

3. Data Management and Reporting

· Maintain Records: Keep organized project records of invoices, audits, and any correspondence.

· Generate Reports: Produce financial summaries, billing trends, or audit reports for project management review.

· Update Databases: Enter field data, billing information, and corrections as needed with invoicing systems.

4. Communication and Coordination

· Liaise Between Teams: Act as a bridge between field staff and finance department.

· Resolve Discrepancies: Work with field teams and project management to clarify any invoicing or billing issues.

· Support Internal Teams: Provide financial information for budget planning, forecasting, or project evaluation.

5. Administrative Duties

· Document Filing: Organize and archive invoices, audits, and supporting documentation.

· Assist in Policy Development: Suggest improvements for billing and auditing procedures.

· Training and Guidance: Sometimes guide field staff in proper documentation and record-keeping practices.

Key Skills Required:

· Attention to detail

· Knowledge of accounting and billing principles

· Strong communication skills

· Proficiency in Excel and invoicing software platforms

· Analytical thinking for auditing and discrepancy detection

***Industry Experience Required

Key Responsibilities

• Data Entry: Input employee work hours, overtime, leave balances, and other payroll-related information into the payroll system.

• Verification: Cross-check entered data against source documents to ensure accuracy and completeness.

• Record Maintenance: Update and maintain employee payroll records, including personal information, tax withholdings, and direct deposit details.

• Compliance: Ensure all payroll data entry complies with company policies and legal requirements.

• Reporting: Assist in generating payroll reports and summaries as needed.

• Communication: Address and resolve any discrepancies or issues related to payroll data entry.

Qualifications

• Education: High school diploma or equivalent; additional coursework in accounting or business is a plus.

• Experience: Previous experience in data entry or payroll processing is preferred but not required.

• Skills:

o Proficiency in data entry with a high level of accuracy.

o Familiarity with payroll software

o Strong organizational and time-management skills.

o Ability to handle sensitive information with discretion and maintain confidentiality.

o Excellent attention to detail and problem-solving abilities.

37.50 hours a week- Pay is $20.00

M-F 8-5

$18-22

Scope: Responsible for providing organization and support to assigned provider. Responsible for Patient Clinical Triage and EMR chart documentation, handling all patient phone calls

Essential Duties & Responsibilities:

•        Scans all paperwork into the EMR once note is completed.

•        Return patent phone calls daily.

•        Schedule office appointments and procedure appointments.

•        Complete tasks from the provider daily, scribe for the physician/nurse practitioner during office appointments.

•        Maintains inventory/order and neat desk

•        Will perform other duties and tasks as assigned

Triages patients, updates medical histories, obtains vital signs, and documents history of present illness.

Prepares clinical charts in advance; ensures all lab and diagnostic results are available.

Handles all patient and provider messages, EMR documentation, and patient communication tasks daily.

Coordinates care instructions including diagnostic prep, treatment plans, dietary recommendations, and test follow-up.

Refills, processes prior authorizations, and communicates medication-related information from Doctor

Required Qualifications:

Minimum 4 years of experience as a Medical Assistant - preferably in a family medicine or DPC practice., including phlebotomy

Strong interpersonal and customer service skills

Demonstrated ability to multitask and stay organized in a fast-paced environment

Ability to take initiative and work independently without constant direction

Positive attitude and pride in quality of work

Preferred but not required Qualifications:

Certified Medical Assistant (CMA)

BLS Certification

Experience with EMR systems - they use EMR (Elation)

3+ years taking vital signs and patient care documentation

Position Overview:

The ideal candidate is detail-oriented, organized, adaptable, and committed to providing exceptional patient care. This role requires initiative, professionalism, and the ability to work both independently and as a collaborative team member.

Key Responsibilities:

Perform front and back office duties including:

Answering phones, managing schedules, confirming appointments

Checking patients in/out, verifying membership eligibility, and collecting fees

Drawing blood, administering EKGs, checking vital signs, and obtaining medical histories

Maintain high standards in documentation, both written and verbal

Demonstrate excellent in-person and phone etiquette

Promote practice model of care and help patients navigate resources and referrals

Follow through on tasks with attention to detail and strong time management

Can work independently

Maintain a professional appearance, punctuality, and good hygiene

Cultivate a proactive, learning-focused mindset to grow in clinical and operational knowledge

Job Type: Full-time | Monday – Friday

M-F 830-430 with an hour lunch break.