• Answer the telephone in a professional, pleasant and timely manner. This will include routing calls to proper department. It will also include screening calls and announcing callers to prospective departments.
• Responsible for outgoing mail to insure proper postage and/or shipping documents are properly filled out and complete.
• Completing customer correspondence such as welcome letters, collection letters, and cancellation letters.
• Assist in mailings and preparation of various customer forms, letters and correspondence as directed.
• Scan documents to Customer accounts in MKMS software.
• Be trained and have the ability to enter prospects into computer database.
• Has working knowledge of Microsoft Office (MS Word & MS Excel)
• Assemble shipping boxes for Customer yard signs and small shipments.
• Maintain Customer Lobby and Reception area.
Monday - Friday 8:00-5:00
$17.00-$18.00
Need to be able to pass a criminal, credit and drug test. .