Accounts Receivable

range is $17-20 and hour during evaluation period

Basic Excel, SAP and Sales Tool experience is a plus

• Contact customers to determine payment status, assist customers in making payments and resolving customer issues that are deterring payments.

• Must maintain complete confidentiality with regards to company financial matters

• Account Collections B2B background required

• Make 80 - 120 calls daily to customers regarding payment status of outstanding invoices

• Provide customers with copies of invoices, documents as needed

• Facilitate payments from customers, including taking credit card information, providing bank/ACH information or remit to information

• Document customer interactions and collections efforts

• Enter warranty RMAs as needed, addressing customer’s concerns with warranties

• Enter credit request activities to be sent through the credit review process

• Communicate to customer the value of our services, demonstrate our ability to respond to customer’s needs, that differentiate us from competitors

• Build long-term relationships with our customers to enhance retention

• Engage appropriate resources in order to address customer’s needs

• Customer requests for vendor set up

• AP vendor invoice processing

• Contract to Hire.

• Be on time to start the day, from breaks and lunches as well.

• Maintain a favorable image of the company at all times

• Follow dress code – business casual, no jeans, no skirts or dresses, all shoes must be closed

• No pattern of absences – 2 week prior notice is expected and no vacations within the first 90 days

• No excessive personal phone calls or texts during working hours.

• There is a 15 minute break in the morning, paid

• There is a 1 hour lunch, unpaid

• There is a 15 minute afternoon break, paid

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