Job Description on file:

The starting responsibilities of the Client Services position include, but are not limited to, the following:

Basic Responsibilities:: This is a front desk receptionist position !!!!!

Greet clients and visitors when they arrive

Be kind, friendly, and professional to everyone

Be well-informed about our business concept, company policies, suite rates, and suite availability

Ability to explain office package options and answer questions for interested persons and potential clients; give tours of our facility as needed

Keep track of scans, faxes, and emails that come in to our support email address and forward to the appropriate clients

Answer Receptionist telephones and interact with callers in a professional, polite, and discreet manner

Help clients with printing, faxing, copying, and miscellaneous clerical tasks when asked

Sort and deliver client mail, send and receive FedEx/UPS packages, stamp USPS letters for outgoing mail; keep track of mailing schedules for virtual office clients and sending their mail out accordingly; sort and deliver incoming mail daily

Ensure meeting rooms and guest offices are clean and ready for clients’ use

Basic Skills

Strong interpersonal skills

Punctual and dependable

Professional appearance and attitude

Discreet and able to deal with confidential information

Proficient in basic math (addition, subtraction, multiplication, and division)

Good command of written and verbal English

Comfortable working with Gmail, Word, and Excel; willing to expand these skills as necessary

Willing to learn and adapt with fluctuating business needs and client requests

Ability to self-start and need little supervision to be productive. Team player able to independently prioritize workload and downtime, take initiatives, and solve problems as necessary

Hours

This position requires a time commitment of 40 hours per week, from 8:30 AM to 5:00 PM with an 1/2 hour lunch break, Monday through Friday.