Direct Hire: Operations Coordinator - non smoking environment
Salary $63K
Monday- Thur 9-5, Friday 9-4
Seeking a full-time employee for an outstanding opportunity to work at a trade show company offering flooring, I&D set up and tear down labor.
Candidate must have exceptional organizational skills, deadline driven, pro-active, team oriented and able to work in a fast-paced environment, within a time-sensitive tradeshow industry.
Experience:
Tradeshow knowledge preferred, 3-5 yrs experience in operations needed.
High School Diploma required, College degree a plus, not required.
Job Description:
-Forward confirmation emails to clients acknowledging receipt of their order after the order has been processed.
-Answer questions from clients in response to the email confirmations.
-Follow the guidelines of the Operations timeline to complete task related to follow up emails for each client.
-Must check trade show floorplans for all clients to ensure we have the correct booth number and booth size.
-Will update the template with information received from clients regarding diagrams and booth layout, as well as dates and times related to their installation & dismantle.
-Save all diagrams, booth layouts and set up instructions related to client’s tradeshow on the server.
- Must be an active participant in the monthly Operations scheduling meetings.
-Keep track of all shows listed on your monthly calendar.
-Direct contact with outside contractors nationwide including union labor in major cities.
-Ensure that all outside contractors have time-sensitive exhibitor/job info including diagrams, supplies and shipping information.
-Field any calls from exhibitors concerning carpet installs or labor installs to the team and/or subcontractors. Alert Managing Director and Owner of what is happening via email, phone call or text.
-Problem Solving/Time Sensitivity - Must be able to handle multiple tasks and be able to problem solve during non-traditional office hours.
-Must be able to adapt to fluctuating workload during busy and off tradeshow seasons.
-Collaborate with Travel Operations Coordinator to ensure all flights, hotels, and car rentals are made for all inside tradeshows.
Works with front office coordinator to compile job folders for each tradeshow which include show deadlines, electric and booth setup diagrams, proofs of insurance and EAC forms.
-Must be available every six weeks to be on call on a weekend.
-Work closely with Managing Director of Operations on all trade show related jobs. Will need to be open to new task as provided by Operations.
-Need to have working knowledge of scheduling, you may be asked to step in and plan a schedule for traveling team.
- Must know Excel in depth.