This role would serve as the primary point of contact for many of our customers and would play a key role in supporting our outside sales team by scheduling appointments, handling phone calls and assisting with order entry.

$45,000 – $50,000 annual salary

Position Overview:

We are a small, team-oriented office seeking a reliable and professional Customer Service & Sales Support Coordinator. This role serves as a primary point of contact for many of our customers and plays a key role in supporting our outside sales team by scheduling appointments, handling inbound calls, and assisting with order entry.

Key Responsibilities:

· Make outbound calls to prospective customers to introduce our services and schedule appointments for the sales team

· Answer incoming phone calls in a professional and friendly manner

· Coordinate and manage appointment scheduling for outside sales representatives

· Enter and process customer orders accurately and efficiently

· Maintain organized records of customer interactions, updates, and follow-ups

· Provide general administrative support to the office as needed

Qualifications:

· Strong verbal communication skills with a confident and professional phone presence

· Excellent organizational skills and strong attention to detail

· Comfortable making outbound calls and engaging with new customers

· Basic computer skills (data entry, email, CRM systems a plus)

· Ability to multitask and prioritize in a small office environment

· Previous customer service or administrative experience preferred

What We're Looking For:

· A dependable, positive, and proactive team member

· A self-starter who can work independently while also collaborating with others

· Someone who represents our company professionally in all customer interactions

Schedule:

· Monday — Friday, 8:00 AM - 5:00 PM

Compensation & Benefits:

· $45,000 -$50,000 annual salary

· Employer-paid medical, dental, and vision insurance for employee

· Life insurance, short-term disability (STD), and long-term disability (LTD) coverage

· Retirement plan with employer match up to 4% (eligible after 6 months of employment)

· 15 days PTO accrued throughout the year

· 5 paid sick days annually

 Receptionist

The following bullet points are an overview of the main responsibilities of the receptionist. They can be added to at the discretion of the Manager or President to include other projects and/or directives.

• Answer the telephone in a professional, pleasant and timely manner. This will include routing calls to proper department. It will also include screening calls and announcing callers to prospective departments.

• Responsible for outgoing mail to insure proper postage and/or shipping documents are properly filled out and complete.

• Completing customer correspondence such as welcome letters, collection letters, and cancellation letters.

• Assist in mailings and preparation of various customer forms, letters and correspondence as directed.

• Scan documents to Customer accounts in MKMS software.

• Be trained and have the ability to enter prospects into computer database.

• Has working knowledge of Microsoft Office (MS Word & MS Excel)

• Assemble shipping boxes for Customer yard signs and small shipments.

• Maintain Customer Lobby and Reception area.

Temp to Hire – Benefits when you go permanent.

Monday - Friday 8:00-5:00

$18.00

Need to be able to pass a criminal, credit and drug test.

Pay: $53,000.00 - $57,000.00 per year

Job description:

Account Manager / Inside Sales Representative

Base Salary: $53,000–$57,000 annually (based on experience)
Commission: Average monthly commissions ranging from $300–$2,500+
Work Environment: Professional

About the Role

We’re looking for a motivated and driven Account Manager / Inside Sales Representative to join our growing team. This role is ideal for someone who thrives in a structured, fast-paced sales environment and values consistency, accountability, and clear expectations.

In this position, you’ll work with a provided exhibitor call list to sell exhibit flooring and I&D (installation and dismantle) labor for trade shows and events. You’ll play a key role in helping exhibitors prepare for successful shows while building strong, long-term customer relationships.

If you enjoy a steady sales rhythm, measurable goals, and the opportunity to earn commission on top of a competitive base salary, this could be a great fit.

What You’ll Do

• Make 50–75 outbound sales calls per day using a provided exhibitor call list

• Maintain consistent daily sales activity, including calls, emails, follow-ups, and quote preparation

• Build and develop relationships with new prospects while growing and managing existing accounts

• Identify customer needs and recommend the right products and services

• Close sales efficiently via phone and email

• Prepare quotes, send required documentation, and follow up on all open opportunities

• Accurately log call activity and customer details in internal systems

• Complete daily end-of-day reports and update sales tracking tools

• Meet or exceed individual and show-specific sales goals

What We’re Looking For

• Strong time management skills and the ability to stay focused in a structured environment

• Professional, organized, and detail-oriented approach to daily responsibilities

• Comfort working toward clear performance metrics and expectations

• A positive, reliable team player who takes ownership of their results

Qualifications

• High school diploma or equivalent required

• 1–3 years of inside sales, telemarketing, or sales experience (trade show or event experience is a plus)

• Comfortable making a high volume of outbound calls

• Confident phone presence with clear, friendly, and professional communication

• Highly organized with excellent attention to detail

• Proficient in Microsoft Office; Excel experience is important, including working within spreadsheets for tracking and reporting

Benefits & PerksPaid Time Off (Accrued)

• 6 months–1 year: 40 hours (10 hours per quarter from hire date)

• 1–3 years: 80 hours annually (20 hours per quarter)

• 4–5 years: 104 hours annually (26 hours per quarter)

• 6+ years: 144 hours annually (36 hours per quarter)

Health & Retirement

• Medical insurance: Employee contributes $140 per pay period; company covers the remainder

• Dental and vision insurance available (employee-paid)

• 401(k) Safe Harbor plan available after 90 days with company match up to 6%

Benefits:

• 401(k) matching

• Dental insurance

• Health insurance

• Paid time off

• Vision insurance

Work Location: In person

APPROVALS Collections Caller Location: Buford, Georgia

Collections / Approvals Caller –

•High volume outbound calls daily

• Ability to pivot between collections and approvals

• Minimum of 1 year of high-volume outbound collections experience

Temp-to-Hire Pay Range: $18–$20 per hour (or more based on experience)

Schedule: Monday – Friday, 8:00 a.m. – 5:00 p.m. Account Collections and Customer Servicing**

o Make 60-80 calls daily to customers regarding payment status of outstanding invoices

• Ensure the aging report is adequately contacted to maintain contacts with any outstanding account balances

o Provide customers with copies of invoices, documents as needed

o Facilitate payments from customers, including taking credit card information, providing bank/ACH information or remit to information

o Document customer interactions and collections efforts to maintain an effective record of collection attempts

o Serve as an advocate for our customer account service needs while proving the company’s value to the customer

o Address and resolve service/shipping/quality/warranty issues and questions

• Enter warranty RMAs as needed, addressing customer’s concerns with warranties

• Enter credit request activities to be sent through the credit review process with GM/Operations manager review

o Communicate to customer the value of our services, demonstrate our ability to respond to customer’s needs, that differentiate us from competitors

o Overcome any servicing objections and obstacles to continue the payment cycle

o Build long-term relationships with our customers to enhance retention

o Engage appropriate resources in order to address customer’s needs

• Back up Accounting Associate functions (cross trained upon successful competency in system and account collections functions), may include:

o Customer invoicing

o Credit card and check processing

o Customer requests for vendor set up

o AP vendor invoice processing

•

Inside Sales/ Call Center -Drive to be on the phone

Telemarketing background seem to do well.

Must have pretty good job stability

• $20.00-30.00 per hour and up (depending on experience)

• Schedule: 8:00 AM – 5:00 PM

• Monday – Friday

• Company-issued cell phone

• Required to make 80-100 daily (high call volume environment)

• Paid training

• Uncapped bonuses, incentives, and commission brackets

The software we work out of are SAP and SalesTool

The average sales person can expect to make 60-65K their first year.

Outbound calls

Bonus structure per month

2% on all net repairs

Bonus Goals

Hours from 9:00 a.m. to 2:00 p.m. or 2:30 p.m. Monday through Friday. More hours available with business needs during September, October, February, March, and April (our “busy seasons”).

The starting pay rate @ $15.00

Greet and welcome visitors, clients, and vendors in a professional and friendly manner

• Answer, screen, and direct incoming phone calls promptly and accurately

• Manage front desk operations, ensuring a clean, organized, and presentable reception and conference room areas

• Schedule and confirm, meetings, and conference room bookings

• Handle incoming and outgoing mail, packages, and deliveries

• Provide general administrative support such as data entry, filing, scanning, and document preparation

• Maintain office supplies inventory and coordinate reordering as needed

• Assist with basic customer inquiries and direct requests to the appropriate department individual

• Ensure accurate recordkeeping and update internal systems as required

• Support team members with miscellaneous clerical tasks and special projects as assigned

• Must be proficient in computer use, including Microsoft Word, Outlook, Excel (basic to intermediate), typing 40 WPM minimum, and data entry

9-5 M- F

We are looking for customer service professionals who want to help our members, providers, and other healthcare advocates. You will provide personalized and company-based practices to deliver solutions and answers to questions that relate to our healthcare products and solutions. The ideal candidate will have a commitment to service and providing a best-in-class experience for all callers.

Customer Service Representatives are responsible for providing expertise and customer service support to members, customers, and / or providers; providing direct phone-based customer interaction to answer and resolve a wide variety of inquiries.

Primary Responsibilities:

• Respond to and resolve customer service inquiries and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility, claims and correspondence

• Assist customers in website navigation and self-service options for their health plan

• Own a problem through to resolution on behalf of a member in real time or through comprehensive and timely follow-up

• Escalate member and provider issues to appropriate team members, as defined by our procedures

• Provide education and status on previously submitted pre-authorizations or pre-determination requests

• Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance

• Proficient problem-solving skills

• Proficient in translating healthcare-related terminology and complex processes into simple, step-by-step instructions customers can understand and act upon

• Flexibility to customize approach to meet all types of member communication styles and personalities

• Proficient conflict management skills to include ability to resolve issues and demonstrating personal resilience

• Ability to work without constant direction from management

• Basic tasks are completed without review by others

Requirements

To be considered for this position, applicants need to meet the qualifications listed in this post.

Required Qualifications:

• High School Diploma / GED (or higher)

• 1+ years of Customer Service experience

• Ability to successfully complete the company training program within the required timeframe

• Ability to work regularly scheduled shifts within our hours of operation, where lunches and breaks are scheduled, with the flexibility to adjust daily schedule, and work overtime and / or weekends, as needed

Preferred Qualifications:

• Associate’s degree (or higher)

• Health care experience

75% Travel at a moments notice, could be anywhere. Carolinas, Georgia Florida, anywhere we are National. all Travel expenses are covered, per diem. Traveling to disaster sites to create billing and estimates from the field. If not busy, it would be a report to the office position in Suwanee.

Field Invoicing and Auditing Clerk

Position: Full-time, salary

Location: Suwanee, GA (on-site)

Travel: Yes (as needed) 75%

Compensation: $68,000.00

A Field Invoicing and Auditing Clerk plays a key role for our operations division in ensuring accurate financial documentation, billing, and contract compliance. Often within our industry where field operations generate invoices, a Field Invoicing and Auditing Clerk is on-site and works closely with the project management team and reports to the Director of Operations.

Here's a detailed breakdown of the roles and responsibilities:

1. Invoicing Responsibilities

· Prepare and Issue Invoices: Generate invoices based on field provided documents, third-party invoices, and field purchase receipts.

· Verify Billing Information: Check customer details, contract terms, and rate sheet pricing before issuing invoices.

· Coordinate with Field Staff: Confirm services rendered, materials used, and hours worked to ensure accurate billing.

· Track Payment Status: Monitor outstanding invoices and follow up with clients or the accounts receivable team.

· Adjust or Correct Invoices: Handle discrepancies, apply credits, or issue corrected invoices when necessary.

2. Auditing Responsibilities

· Review Field Records: Audit field reports such as the timesheets, materials usage forms, and service logs for completeness and accuracy.

· Correspondence: Ensure and validate invoice reviews by insurance carrier’s building consultants with additional information or documentation requests. Prepare and provide to the Project Coordinator and Director of Operations for approvals.

· Detect Errors: Identify inconsistencies, overbilling, or missing documentation and report them to project management.

· Prepare Audit Reports: Document findings and provide recommendations for corrective action.

1

Field Invoicing and Auditing Clerk

3. Data Management and Reporting

· Maintain Records: Keep organized project records of invoices, audits, and any correspondence.

· Generate Reports: Produce financial summaries, billing trends, or audit reports for project management review.

· Update Databases: Enter field data, billing information, and corrections as needed with invoicing systems.

4. Communication and Coordination

· Liaise Between Teams: Act as a bridge between field staff and finance department.

· Resolve Discrepancies: Work with field teams and project management to clarify any invoicing or billing issues.

· Support Internal Teams: Provide financial information for budget planning, forecasting, or project evaluation.

5. Administrative Duties

· Document Filing: Organize and archive invoices, audits, and supporting documentation.

· Assist in Policy Development: Suggest improvements for billing and auditing procedures.

· Training and Guidance: Sometimes guide field staff in proper documentation and record-keeping practices.

Key Skills Required:

· Attention to detail

· Knowledge of accounting and billing principles

· Strong communication skills

· Proficiency in Excel and invoicing software platforms

· Analytical thinking for auditing and discrepancy detection

***Industry Experience Required

Key Responsibilities

• Data Entry: Input employee work hours, overtime, leave balances, and other payroll-related information into the payroll system.

• Verification: Cross-check entered data against source documents to ensure accuracy and completeness.

• Record Maintenance: Update and maintain employee payroll records, including personal information, tax withholdings, and direct deposit details.

• Compliance: Ensure all payroll data entry complies with company policies and legal requirements.

• Reporting: Assist in generating payroll reports and summaries as needed.

• Communication: Address and resolve any discrepancies or issues related to payroll data entry.

Qualifications

• Education: High school diploma or equivalent; additional coursework in accounting or business is a plus.

• Experience: Previous experience in data entry or payroll processing is preferred but not required.

• Skills:

o Proficiency in data entry with a high level of accuracy.

o Familiarity with payroll software

o Strong organizational and time-management skills.

o Ability to handle sensitive information with discretion and maintain confidentiality.

o Excellent attention to detail and problem-solving abilities.

37.50 hours a week- Pay is $20.00